FAQ's

Product & Customization

Are your designs truly handmade, and how long does it take to make each piece?

Every Ownyoursun piece is meticulously handcrafted by skilled artists, ensuring that no two pieces are exactly alike (changes mostly happen because of custom size differences). Since each design is made to order, production times vary depending on the complexity of the piece, usually ranging from 7 to 21 days before shipping.

Can I request customizations, such as different colors or slight design changes?

Yes! We love bringing your vision to life. You can choose color variations presented with the design and request minor design adjustments to make your piece uniquely yours. If you have a special request, feel free to contact us before placing your order.

What materials do you use, and are they sustainable?

Sustainability is at the heart of Ownyoursun. We use organic cotton, natural fibers, and recycled polyester for some pieces, ensuring every thread respects the Earth. Our materials are carefully sourced to be both durable and gentle on nature.

How do I know which size to order? Do you offer custom sizing?

Each design comes with a detailed size guide to help you choose the perfect fit. We also offer custom sizing, so if you have specific measurements, just let us know, and we’ll create a piece tailored just for you.

Will my piece look exactly like the photos, or will there be slight variations?

Because each piece is handmade, there may be slight variations in the look according to different sizes, making every design one-of-a-kind. These subtle differences add to the beauty and uniqueness of your item.

Ordering & Creating Time

How long does it take to make and ship my order?

Since each piece is handcrafted upon order, please allow 7 to 21 days for production. Shipping times take 2-5 business days and you’ll receive a tracking number once your order is on its way.

Do you offer rush orders if I need my piece sooner?

We may be able to accommodate rush orders depending on the design. Please reach out before purchasing so we can confirm availability.

Can I make changes to my order after I’ve placed it?

If you need to make changes, contact us within 24 hours of ordering. Since each piece is made-to-order, we start working on your design quickly, and modifications may not be possible after this window.

How do I track my order once it’s shipped?

You will receive an email with a tracking number as soon as your order is shipped.

Care & Durability

How do I care for my macrame or crochet piece to keep it in perfect condition?

Handwashing in cold water with eco-friendly soap without bleach is best. Lay flat to dry in the shade to preserve the fibers and colors. Avoid wringing or machine washing to maintain the delicate craftsmanship.

Are your designs durable for festivals and beaches?

Yes! Our pieces are crafted to be strong yet lightweight, perfect for sun-drenched days and free-spirited adventures. Just be mindful of sharp jewelry or rough surfaces that could snag delicate threads.

Shipping & Returns

Do you ship worldwide? How much does shipping cost?

Yes! We offer worldwide shipping. We offer free shipping for all orders.

What is your return or exchange policy since each piece is handmade?

Since all pieces are handmade to order and customized, we do not offer returns or exchanges. Please double-check your size and customization details before placing your order. If you have any concerns, we’re here to help before you make your purchase.

What if my item arrives damaged or doesn’t fit properly?

If your item arrives damaged, please contact us within 48 hours with photos, and we’ll work to find a solution. For sizing issues, we encourage you to check our sizing guide before ordering to ensure a perfect fit.

Brand & Ethics

Who makes your designs, and where are they produced?

Each Ownyoursun piece is handcrafted by talented artists who put love and intention into every stitch. We support ethical production and fair wages, ensuring that each creation is made with care.

What makes your brand different from other handmade clothing brands?

Ownyoursun is inspired by the warmth of the sun and the beauty of nature. Every piece is crafted with sustainability in mind, using eco-friendly materials and a made-to-order process that reduces waste. We create wearable art that embodies artisanal luxury, sparkles, elegance, and conscious living.

Do you use eco-friendly packaging?

Absolutely! We use 100% biodegradable, plastic-free, and recyclable packaging because sustainability doesn’t stop with our designs—it’s woven into every detail of our brand.