FAQ's

Frequently Asked Questions

Explore answers about our handmade macrame and crochet clothing, custom sizing, production times, shipping, care, and ethical craftsmanship.

Product & Customization

Are your designs truly handmade, and how long does it take to make each piece?

Every Ownyoursun piece is meticulously handcrafted by skilled artists, so no two pieces are exactly alike. Since each design is made to order, production times vary depending on complexity and usually range from 7 to 21 days before shipping.

Can I request customizations, such as different colors or slight design changes?

Yes. We love bringing your vision to life. You can choose from the available color variations for each design and request minor design adjustments to make your piece feel more personal. If you have a special request, please contact us before placing your order.

What materials do you use, and are they sustainable?

Sustainability is at the heart of Ownyoursun. We use organic cotton, natural fibers, and recycled polyester for selected pieces, choosing materials that are both durable and gentler on nature.

How do I know which size to order? Do you offer custom sizing?

Each design includes a detailed size guide to help you choose the right fit. We also offer custom sizing, so if you have specific measurements, you can share them with us and we will create a piece tailored to you.

Will my piece look exactly like the photos, or will there be slight variations?

Because each piece is handmade, slight variations may appear, especially across different sizes. These subtle differences are part of what makes every design unique.

Ordering & Creating Time

How long does it take to make and ship my order?

Since each piece is handcrafted upon order, please allow 7 to 21 days for production. Shipping usually takes 2 to 5 business days, and you will receive a tracking number once your order is on its way.

Do you offer rush orders if I need my piece sooner?

We may be able to accommodate rush orders depending on the design and our current schedule. Please contact us before purchasing so we can confirm availability.

Can I make changes to my order after I’ve placed it?

If you need to make a change, please contact us within 24 hours of placing your order. Since each piece is made to order, we begin working on it quickly and changes may not be possible after that time.

How do I track my order once it’s shipped?

You will receive an email with your tracking number as soon as your order has been shipped.

Care & Durability

How do I care for my macrame or crochet piece to keep it in perfect condition?

Hand wash gently in cold water using eco-friendly soap without bleach. Lay flat to dry in the shade to help preserve the fibers and colors. Avoid wringing or machine washing to protect the delicate craftsmanship.

Are your designs durable for festivals and beaches?

Yes. Our pieces are created to feel lightweight yet durable, making them suitable for sun-filled days, special occasions, and free-spirited adventures. We simply recommend being careful around rough surfaces or sharp jewelry that may catch delicate threads.

Shipping & Returns

Do you ship worldwide? How much does shipping cost?

Yes, we ship worldwide. Shipping costs are calculated based on your location and will be shown at checkout.

What is your return or exchange policy since each piece is handmade?

Since all pieces are handmade to order and often customized, we do not offer returns or exchanges. Please double-check your size and customization details before placing your order. If you have any concerns, we are happy to help before you purchase.

What if my item arrives damaged or doesn’t fit properly?

If your item arrives damaged, please contact us within 48 hours and share clear photos so we can review the issue and find a solution. For fit concerns, we recommend reviewing our size guide carefully before ordering.

Brand & Ethics

Who makes your designs, and where are they produced?

Each Ownyoursun piece is handcrafted by talented artists who bring care, intention, and craftsmanship into every stitch. We support ethical production and fair working conditions throughout our process.

What makes your brand different from other handmade clothing brands?

Ownyoursun is inspired by the warmth of the sun and the beauty of nature. Every piece is created with sustainability in mind through eco-conscious materials and a made-to-order process that helps reduce waste. We design wearable art that blends artisanal luxury, elegance, and conscious living.

Do you use eco-friendly packaging?

Yes. We use biodegradable, plastic-free, and recyclable packaging because sustainability is part of every detail of our brand, not just our designs.

Step into the world of handcrafted elegance.

Explore Ownyoursun Collection